Colloque "Insight & feedback at NHS England" attention modification

- Colloquia
Présentation
Intervenant
Mme Clare Enston

Head of Insight & Feedback
Nursing Directorate
NHS England and NHS Imporvement, Leeds, UK

Nous sommes au regret de vous informer que M. Dan Wellings, Senior Fellow, Policy, The King's Fund, London ne pourra pas donner la conférence prévue le 26 novembre 2019 en raison d’un cas de force majeure. Cependant, nous avons le plaisir d’annoncer que Mme Clare Enston, Head of Insight & Feedback, Nursing Directoratek, NHS England and NHS improvement, Leeds, UK a accepté de le remplacer,  Elle s'exprimera sur 

 « Insight & feedback at NHS England »

dans le cadre de la série de colloques "Mesures rapportées par les patient·e·s (Patient reported measures)".

Abstract : Listening to patients’ experiences of their care – and to the views of the staff who provide it – plays a crucial part in delivering services that are safe, effective and continuously improving. Insight does not come from a single source: from a single survey, patient story, focus group or public meeting. It’s about using a combination of sources to understand a number of different issues and then to ask: “How do we use what we’ve found out – positive and negative – to improve the quality of every patient’s experience?” Insight can tell us things that other performance data cannot, particularly about how people feel about hugely important issues such as dignity, compassion and respect. At NHS England, this work is led by the Insight & Feedback Team, which sits alongside colleagues working on other aspects of patient participation.

Date et heure
Tuesday, 26 November, 2019 - 11:00
Lieu
Salle Delachaux (étage 01), Unisanté, Bâtiment Biopôle 2, route de la Corniche 10, 1010 Lausanne
Série de conférences
Remarque: 
Recommandé par la Société suisse des spécialistes en prévention et santé publique (SPHD) pour la reconnaissance de la formation continue. Les colloques sont publics !
Personne de contact: 

                         

IUMSP | www.iumsp.ch
Institute of Social and Preventive Medicine
Route de la Corniche 10, 1010 Lausanne - Switzerland
+41 21 314 72 72 | dess.info@unisante.ch

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