A conceptual framework for hospital quality management

TitreA conceptual framework for hospital quality management
Publication TypeJournal Article
Year of Publication2003
AuthorsEggli, Y, Halfon, P
JournalInternational Journal of Health Care Quality Assurance
Volume16
Issue1
Pagination29-36
DOI10.1108/09526860310460460
ISSN0952-6862
Accession Numberserval:BIB_F116831B4556
Abstract

Most current conceptual frameworks used for hospital quality management exhibit shortcomings, terminology barriers or too much complexity. We propose a rigorous and simple model specific to hospitals, based on four entities (patients, activities, resources and effects) and six levels in order to measure the development of quality management systems. The proposed model is compatible with other substantiated models, robust in coping with falsifiability and provides flexibility to avoid a too unilateral approach. [authors]

WOS ID (UT)

Publié

Short TitleA conceptual framework for hospital quality management
Citation Key / SERVAL ID4156
Peer reviewOui
                         

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